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Owner Guide · Memphis & Shelby County

The Memphis Stop-the-Clock Sheet

What to do when you have an open code enforcement case and the costs keep growing. The clocks running on your property, the moves that actually help, the relief that really exists in Memphis, and the places that help pay for repairs.
You already know about the problem. Most owners do. The notice didn't tell you anything new. It just started a clock on something you may not have been able to afford to fix. That's the part nobody at the city or the court says out loud: wanting it fixed was never the issue. Paying for it was.

This sheet shows you the clocks running on your property, the moves that actually help, the relief that really exists in Memphis (and the "amnesty" that doesn't), and the places that help pay for repairs.

1The three clocks

The correction clock. Memphis enforces the International Property Maintenance Code, as amended for Memphis (Ordinance 5708). The code doesn't print one number of days for every case. It says a notice must give "a reasonable time" to fix the problem, so the deadline is whatever your notice says. Some timelines are fixed: an inoperable vehicle gets a re-inspection after 14 calendar days. A vacant lot with weeds 12 inches or higher gets 14 days to mow before the city mows it and bills the owner. A condemned structure gets 30 calendar days to be demolished before the city does it. Read the date on your own notice. If you need more time, call the inspector before the date, not after. For condemnation, the City says you can petition the Condemnation Review Officer for an extension to make repairs.
The money clock. The code makes a violation a strict liability offense, and each day a violation continues after due notice is a separate offense. On top of that, the city bills fees for its own work. Since a 2021 change (Ordinance 5811), the fee amounts are no longer printed in the code. They're set in a schedule kept by the city's Neighborhood Improvement division, so ask for the current one. The exact amounts you owe are printed on your notice and on any invoice the city sends, so go by those, and call 311 if anything on them is unclear.
The lien clock. When the city does the work (cleaning, boarding up, closing, or demolishing), the code says the cost is charged against the property and is a lien on it. The City's code enforcement page says a demolition bill is assessed against the property taxes. For lot cleanups, Tennessee law lets a city assess the cost to the owner after a 10 day notice and record a lien that is collected like property taxes, with delinquent-tax penalties and interest if unpaid. For an owner-occupied home, that state-law lien doesn't attach until cumulative cleanup charges reach $500.

2The trap almost nobody knows

The notice can follow the deed.
Two parts of the Memphis code matter here. First, once an owner has received a compliance order, it is unlawful to sell, transfer, mortgage, or lease the property until the order is complied with, or until the new owner or lender gets a copy of the order and signs a notarized statement accepting full responsibility for the corrections. Second, if an owner doesn't comply with an order for a dangerous or unfit property and appeals are exhausted, the code official can record the order with the Shelby County Register of Deeds, so anyone searching the title will see it.

A second quiet danger applies to vacant houses. Under the Tennessee Neighborhood Preservation Act, a neighbor, nonprofit, or the city can sue the property itself in Environmental Court. If the owner doesn't fix it, the court can appoint a receiver. The receiver's costs and a fee of at least $2,500 become a first-priority lien, and if it isn't paid within 30 days of the court setting the amount, the court can order the house auctioned. More on that below.

3The five moves that actually help

1. Look up your own case.

Report or check a request through Memphis 311: call 311 or (901) 636-6500, or use 311.memphistn.gov/public (you get a reference number to check status). Housing Code Enforcement: (901) 636-7464. If you've been summoned to court, search your case at cjs.shelbycountytn.gov/CJS/ (linked from the Shelby County Environmental Court website). Know exactly what's open before you talk to anyone.

2. Appeal on time. The windows are short.

Under the Memphis code, you have 20 days after a notice or order was served to file a written appeal to the Shelby County Environmental Court, and you must notify the code official within 3 days of filing. An appeal of a notice and order (other than an imminent danger notice) stays enforcement until the court hears it. Court rules add two more clocks: after a referee hears your case, you have 5 days (not counting non-court days) to ask for a hearing in front of the judge, and 10 days (same counting) to file a notice of appeal from a final result. Memphis housing code cases appeal to Circuit Court. Either side can also request a free Judicial Settlement Conference before trial.

3. Show up, and understand what the court can do.

The Environmental Court (Division 14) sits at the Walter L. Bailey Criminal Justice Center, 201 Poplar Avenue, 4th Floor. Housing code cases brought by the city are heard there, and easier cases like high grass or junk vehicles are also heard at neighborhood community courts on Thursdays at 1:30 p.m. The court's stated aim is compliance, not punishment. Its own history page says it can impose a 10 day jail sentence for contempt if someone disobeys the court's orders. The Environmental Court judge has also told a county committee that a Tennessee constitutional limit caps certain fines at $50 per violation, so for most owners the larger dollars are the city's fees and liens, not the court fine. You can represent yourself; the court rules require a Tennessee-licensed attorney only if you choose not to.

4. Use the relief that actually exists.

There's no blanket "amnesty program" for Memphis code cases that we could find in the code or on the city's website. Anyone promising one is selling something. What is real:

5. Know the honest math.

The fee waiver, the hearing, and most repair programs all assume the work will get done. If the repairs are what you can't afford, start with the programs below, because the city's waiver requires you to show you can complete them.

4Programs that help pay for repairs

Check each one directly; funding and application windows change.

One catch to plan for: several of these require current taxes, current insurance, and no liens. An open city lien or a delinquent tax bill can block a program, which is one more reason to deal with the lien waiver hearing early.

5If you're thinking about selling

You can sell a property that has an open case, but the Memphis transfer rule above applies: the buyer must receive a copy of the order and sign a notarized acceptance of it, and the code official gets a copy. Outstanding fees and liens are normally settled through the title company at closing, so ask your title company for a payoff figure before you agree to anything. On a vacant house, the sooner you act, the less likely the Neighborhood Preservation Act path (receivership and auction) becomes.

Want to know where your case stands?

Reply to the text or email we sent you, or call or text (916) 249-7701, and we'll pull it together. A free resource from America's Quick Home Buyers.

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